Wi-Fi availability depends on the hotel or lodge you have booked. City hotels and beach resorts often offer more consistent internet than remote safari camps, where the connection may be slower, limited to common areas or interrupted by weather and power systems.

Is Wi-Fi available to our booked Hotel?

The phrase 'Wi-Fi available' can therefore mean very different things. If you need to join work calls, upload large files or remain continuously online, tell ESA Safaris before the accommodation is confirmed so the property can be checked for your actual requirement.

For every safari, download boarding passes, insurance information, contact details and important documents before leaving a reliable connection. Remote travel is much easier when essential information is also available offline.

What should I do in an emergency while in lodges?

In a lodge emergency, contact reception, the manager or your guide immediately and follow the property's evacuation or safety instructions. Do not try to solve a medical, fire or wildlife situation alone.

Keep the lodge's internal contact method and ESA Safaris emergency contact details accessible. At night in unfenced camps, use the escort procedure rather than walking out of your room or tent.

Guests with serious allergies or medical conditions should inform the relevant team before an emergency occurs.

Is there a medical facility nearby the Hotel?

Medical access varies enormously between a city, a coastal resort and a remote safari camp. Major towns have hospitals and clinics, while a remote lodge may rely on first aid, road transfer or evacuation arrangements.

Before travel, carry adequate insurance, prescribed medication and a summary of important medical information. Tell ESA Safaris about mobility or health considerations that affect itinerary design.

In an emergency, contact the guide or lodge immediately. They can coordinate the nearest appropriate response rather than sending guests to an unsuitable facility.

Rules can change by activity and location

A beach, forest trek, national park and city excursion do not carry the same risks. Follow the rules of the place you are actually visiting.

When a safety detail matters to your decision, ask ESA Safaris to confirm the current arrangement for the exact supplier or destination in the itinerary.

Before you book or travel

  • Carry suitable travel insurance and personal medication.
  • Keep copies of important documents and trip contacts available offline.
  • Tell ESA Safaris about mobility or medical needs that could affect the itinerary.
  • Follow the guide, ranger or activity operator when conditions require a change of plan.

Frequently Asked Questions

Is safari travel safe for first-time visitors?

Safari travel is routinely undertaken by first-time visitors, but it still requires sensible behaviour. Follow guides, use reputable operators and prepare for the activities in your itinerary.

Should I buy travel insurance?

Comprehensive travel insurance is strongly recommended. Check medical cover, evacuation, cancellation and the activities included in your trip.

What should I do in an emergency?

Use the operational contacts supplied for the trip and follow the guide, property or emergency service handling the situation. Keep important numbers available offline.

Should I tell ESA Safaris about a medical condition?

Yes, when it may affect the itinerary, mobility, diet or emergency planning. Share relevant information early and carry the medication and medical advice you need.

Make the itinerary fit the traveller

Tell ESA Safaris about any medical, mobility or practical concern that could affect the itinerary. Early information makes it easier to plan the right pace, activity level and support.